We understand that the reverse channels are large and diverse and we offer the refurbishment and remarketing capabilities required to handle the same. Our IT asset management includes trade-in programs, service parts management and much more.
We have the right channels to remarket returned assets (from consumers, retailers, service partners and online channels) for the highest value and distribute them in a way that does not compete with new units.
Maxicom provides product returns management solutions as part of a complete end-to-end supply chain solution, ensuring customer satisfaction throughout. If it’s unavoidable and a product is returned, we treat it with as much care as we do an inbound product, ensuring its speedy progression through the returns process so it can be put back on the shelf for resale where possible.
Returns are often complex to process. They may need investigation, sorting, recycling, repackaging or reworking to maximize the retail value of the returned product. We look for a new market for return products so they are not a competition to manufacture products.
In the electronics industry, organizations often maintain spare parts inventory to fulfill their service and warranty obligations. But long-term forecasting has been tenuous at best, often leaving OEMs with insufficient inventory, surplus inventory, or the right inventory in the wrong place. A variety of supply chain solutions can be applied to maximize efficiency in a company’s service parts inventory, including lean planning and flexible procurement, site balancing and product reallocation, kitting, vendor-managed inventory, and just-in-time programs. The strategic application of these solutions results in a balanced spare parts inventory that improves customer serviceability reduces inventory risk and improves the organization’s balance sheet